Base Rates:

Labor: $60/hour
Business class support: $100/hour

House call fee (your location): $25
Remote support fee (without Freedom Club): $15

Detailed Rates:

Repair Services      –
Diagnostics      – $45 or free (if we perform the repair)
Backup/Data Recovery      – $35 (required if you don’t have a current backup)
Startup Repair      – $45 – $150
Blue Screen of Death repair (BSOD)      – $65 – $150
Virus/Adware removal (minor)      – $65
Virus removal (moderate)      – $90
Virus removal (severe)      – $120+
Hardware upgrade labor (core)      – $95
Hardware upgrade labor (minor)      – $45
Memory upgrade      – $45
Windows updates      – $25
System Cleanup (basic)      – $45
New technology advice      – Free!
Special Order surcharge      – 14% of purchase price
Michigan Sales Tax      – 6%
Electronic transfer surcharge      – 5%
Computer setup      – $120
Additional devices (printer, router, etc)      – $45 each
Electronics recycling      – Free!
Technical support (standalone)      – $60 / hour
Technical support (with service)      – Free for 90 days
Onsite service (in district)      – $25
Onsite service (out of district)      – $35 + $.75 / mile
Miscellaneous Services      – $60 / hour
Business Class Services      – $100 / hour
Training
Individual onsite/online training      – $45 / hour + $25 / session
Introduction to computers      – Free at the Charlotte Library
Computer Literacy      – Call for schedules and rates
Intensive Computer University      – Call for schedules and rates
Regular group classes      – Call for schedules and rates
Custom training for your group      – Call to schedule
Website Services
Managed hosting      – From $7 / month, $84 / year
Domain names      – From $10 / year
Website development      – Call for a quote (usually from $800 – $3000)
Custom Programming      – $100 / hour
Social media consulting      – $100 / hour
Online Marketing (advertising & SEO)      – $100 / hour
Email Marketing consulting      – $100 / hour
Your first consultation      – Free!
Design Services
Print design      – $100 / hour
Vector images      – From $100
DVD mastering      – $125
Payment Methods 
Cash / Check (preferred)      – Make checks out to PVAT
PayPal a 5% electronic transfer surcharge may apply to
Visa / Mastercard orders over $100 on non-preferred methods.
American Express
Discover
Barter for precious medals (preferred)      – 1 oz of silver is equivalent to an hour of service.

These prices are for typical circumstances. In exceptional cases, the fees will revert to $65 / hour or $100 / hour for business services, plus any equipment costs.  Additional fees sometimes apply. These rates are subject to change; feel free to call for a quote.